Returns & Exchanges

At Rishi Tea, we strive to ensure the highest quality and freshness in every shipment. If you are not completely satisfied with your purchase, please contact us within 30 days for assistance with a return or exchange.

1

Contact Support

Email our customer service team with your order number and the reason for your return to obtain a Return Authorization Number.

2

Package Your Items

Securely pack the unused tea or teaware in its original packaging to ensure it remains protected during transit.

3

Affix Shipping Label

Print and attach the provided return shipping label to your parcel and drop it off at any authorized carrier location.

4

Receive Refund

Once your return is received and inspected at our facility, we will process a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing